Legal
Privacy Policy
Last updated: [DATE OF LEGAL APPROVAL]
1. Who we are
Timor Labs (“we”, “us”) is a private testing laboratory based in Aileu, Timor-Leste. We can be contacted at info@timorlabs.com or +670 7374 9425 regarding any privacy question.
2. Information we collect
When you use our website forms, we collect the information you provide: your name, organization, contact details, and the details of your enquiry, sample or project. We also collect technical information necessary to operate and secure the website.
3. How we use information
We use the information you provide to respond to enquiries, prepare quotations, coordinate sampling and deliver our services. We do not sell personal information, and we do not share it with third parties except where required to deliver a service you have requested or where required by law.
4. Confidentiality of results
Customer samples, test results and business information are handled confidentially. Results are released only to the customer or to parties the customer authorizes in writing.
5. Retention
Enquiry records are retained only as long as needed to handle your request and meet legal or contractual obligations. [RETENTION PERIOD TO BE CONFIRMED AT LEGAL REVIEW]
6. Analytics and cookies
If analytics are enabled on this website, they are used to understand aggregate website usage and are configured with consent controls. See our Cookie Policy for details.
7. Your rights
You may request access to, correction of, or deletion of your personal information by contacting info@timorlabs.com. [RIGHTS FRAMEWORK TO BE CONFIRMED AT LEGAL REVIEW]
8. Changes to this policy
Any changes to this policy will be published on this page with an updated date.